Privacy Policy

1. Introduction

This Privacy Policy describes how Yolex Labs ("Yolex Labs," "we," "us," or "our") collects, uses, stores, and shares personal information when you access or use our website and any related services, software, or applications (collectively, the "Services").

This Privacy Policy applies to business users (such as employers, recruiters, or hiring managers) using the Services, and individuals participating in assessments or simulations conducted through the Services ("Candidates").

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

If you have questions or concerns, please contact us at: support@yolexlabs.com

2. Roles and Scope of Processing

Yolex Labs operates primarily as a service provider to business customers who use the Services to conduct talent assessments, simulations, and evaluations.

Depending on the context, Yolex Labs acts as a data processor when processing candidate data on behalf of business customers, and Yolex Labs may act as a data controller for limited purposes such as service improvement, analytics, security, and AI model training.

Candidates should first contact the organization that invited them to an assessment or simulation for requests related to hiring decisions or deletion of application data.

3. Information We Collect

3.1 Information Provided by Business Users

We may collect personal information provided by business users, including name and contact information; company information; job descriptions, position requirements, and hiring criteria; intelligence briefs and assessment configurations; resumes and application materials uploaded to the Services; and communications with Yolex Labs.

All information provided must be accurate and lawful to share.

3.2 Candidate and Assessment Information

As part of providing AI-powered assessment and simulation services, we collect and process audio recordings of simulations and assessments; transcripts of candidate interactions; responses to assessment scenarios and simulation prompts; resumes and application materials; AI-generated assessments, evaluations, and analytical outputs; and behavioral and communication signals derived from simulations.

Behavioral analysis may include analysis of tone of voice, communication patterns, and response quality indicators.

Yolex Labs does not generate biometric identifiers or perform facial recognition.

3.3 Information Automatically Collected

When you access or use the Services, we may automatically collect IP address; device and browser information; operating system; usage activity; pages visited and timestamps; and approximate location derived from IP address.

This information is used for security, analytics, and service improvement purposes.

3.4 Cookies and Tracking Technologies

We use cookies and similar technologies including session cookies necessary for operation of the Services, analytics cookies to understand usage patterns, and limited marketing cookies.

For more information, please see our Cookie Policy.

3.5 Information from Minors

The Services are not intended for individuals under the age of eighteen (18). We do not knowingly collect personal information from minors.

4. How We Use Personal Information

We process personal information to provide and operate the Services; conduct and analyze assessments and simulations; generate AI-based insights, evaluations, and candidate assessments; improve and train AI models; maintain platform security and prevent fraud; communicate with users and provide support; send administrative or marketing communications; analyze usage trends and improve performance; and comply with legal obligations.

5. AI Processing and Model Training

You acknowledge and agree that assessment data, simulation transcripts, and related information may be used to improve and train Yolex Labs' AI systems; data used for model improvement may be anonymized or aggregated; transcripts and analytical data may be used for training purposes; and demo and evaluation usage may also be used for model improvement.

AI-generated outputs, including candidate assessments and simulation evaluations, are intended for informational purposes only and are not guaranteed to be accurate or complete. Hiring decisions should not be based solely on AI-generated outputs.

6. Legal Bases for Processing (EEA and UK Users)

Where applicable, we process personal information based on performance of a contract; legitimate business interests, including improving our Services; consent where required; compliance with legal obligations; and protection of vital interests.

7. Sharing of Personal Information

We may share personal information with service providers and infrastructure providers supporting the Services; third-party AI providers used to process assessment and simulation data; affiliates or business partners where necessary; legal or regulatory authorities where required by law; and potential acquirers or investors in connection with a business transaction.

We do not sell personal information and do not share personal information for cross-context behavioral advertising.

8. International Data Transfers

Our databases are primarily located in the European Union. However, certain third-party service providers or AI systems may process data outside the EU. When this occurs, we take reasonable steps to ensure appropriate safeguards are in place consistent with applicable data protection laws.

9. Data Retention

Unless otherwise required by law or requested by the business customer, assessment recordings, simulation transcripts, and resumes may be retained indefinitely; data may be retained for ongoing service operation and AI model improvement; and anonymized or aggregated data may be retained indefinitely.

Where deletion is requested and legally permissible, data will be deleted or anonymized.

10. Security Measures

We implement reasonable technical and organizational measures designed to protect personal information. However, no method of transmission or storage can be guaranteed to be completely secure, and use of the Services is at your own risk.

11. Your Privacy Rights

Depending on your location, you may have rights to access your personal information; request correction or deletion; restrict or object to processing; withdraw consent where applicable; and request data portability.

Candidates should first contact the employer or organization that initiated the assessment or simulation. Requests may also be submitted to: support@yolexlabs.com

12. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you may have rights to know what personal information we collect and use; request deletion of personal information; request correction of inaccurate information; opt out of sale or sharing of personal information; limit use of sensitive personal information; and not be discriminated against for exercising privacy rights.

Yolex Labs does not sell or share personal information for cross-context behavioral advertising.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last Updated" date. Continued use of the Services after updates constitutes acceptance of the revised policy.

14. Contact Us

If you have questions about this Privacy Policy or your personal information, contact support@yolexlabs.com